Please note that setting up an account in the first period is possible only with a valid credit card or bank account. Other payment methods may follow later.
To use the Marketplace, a client account must be created for your version by an administrator. This can be used for all users and groups. After a client account has been created, it is also possible to create accounts for individual users and groups separately.
A video with a general introduction can be found here.
User and group accounts cannot be created without a previously created client account.
Currently possible payment methods in Marketplace are: SEPA direct debit or credit card (VISA or Mastercard).
To create a client account, click as administrator in the menu bar on
A popup will open to guide you through the next steps.
In the first step, you determine which users or user groups are allowed to use the general client account and post services from the individual providers.
Please note that the user who creates the client account is also directly linked to this account. At least one user must be assigned to the client account before you can continue with the setup.
If a user is not assigned to the client or group account, he cannot use any of the Marketplace services. He has the possibility to create his own user account. This is similar to the client account. The user must click onin the menu bar. A popup opens, in which, unlike the client account, only 2 steps need to be performed.
In the first step you enter your personal contact details. Most of the data is already loaded from the basic data of your user ( ). If the basic data of your user is complete, you usually only need to add your date of birth and nationality.
Once all data have been entered, click “Confirm” to proceed to the next step
Once a user account is set up for a user, he cannot change it. The existing user account must be closed in order to assign a group or the client account.
Only a group leader can create a group account for his office group.
In the basic data of his office group) you can . A popup will open where three steps need to be gone through to create the account. After setting up the group account, a confirmation will be sent to the office group email address.
Once all the steps are completed for the respective accounts, you will receive a confirmation that the client/group/user account setup has been successfully completed. A confirmation email will be sent to your mailbox.