It may happen that a process that has been started is not to be completed, e.g. if the property in question is no longer available while the marketing is being prepared.
In addition, there are process steps that should be skipped because, for example, the owner does not have an email address, or no appointment needs to be created with the owner at all (the corresponding appointment topic has already been discussed on another occasion).
Users with the appropriate permissions can cancel processes or skip process steps. The process controller receives an email when a process step is skipped.
For users with the right “Cancel process” , the item “Cancel process” is displayed in the action bar of the process list. This item also appears in the list of running processes, which is called up via the menu Edit >> Processes , and for the individual process step itself.
The aborted processes are listed in the Process Manager Edit >> Processes in the tab “Aborted Processes “. There you check which user aborted a process and when.