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Introduction

Statistics

Via the statistics menu you can access various statistics about your onOffice enterprise edition

For more information on the individual functions, see the individual navigation sub-items

The user statistics allow you to view all activities of a user or group in a specific time period.

You can also select permanently deactivated users in the “Users” dropdown field

With onOffice enterprise you also get storage space on our servers in the data center.
Each version receives 2 gigabytes of free memory per user from onOffice GmbH. If more storage capacity is required, 2.50 EUR net per GB or part thereof will be charged for the first 10 gigabytes used. After that 1,00 EUR net will be charged for each additional gigabyte or part thereof.
10% before reaching the 2GB limit a notice will be sent.

Here you can see how much space is used. Please note that the memory usage statistics are updated only once a week. Each Sunday of each week, the new memory consumption is written to the statistics.

Tabelle mit dem Verlauf der Speicernutzung

Divided into database, pictures, files, movies and emails, the respective memory consumption in your software for the last 3 months is also displayed here.

The information about the memory consumption of the email includes both emails in your mailbox, as well as stored emails in the agents log and activities. A list of the individual mailboxes and their size is displayed so that you can clean up specifically.

Tabelle mit dem Verlauf der Speicernutzung eine Benutzers

Tips for reducing memory usage:

Please regularly remove unnecessary emails from your inbox. emails that are assigned to a property or an address data record are saved in the respective agents log or in the activities and can be deleted in the mailbox.

With archived records, it makes sense to remove the attachments and files if they are no longer needed at a later date.

We recommend the following procedure to remove images from archived real estate:

  • Go to the “Files” tab in the archived real estate.
  • Click on the “Download all files” button (this will create a zip folder containing the property number in the name so that the assignment to the property is retained).
  • Save the zip-folder on your computer
  • Mark all pictures one after the other with CTRL and mouse click (left mouse button) – if you want to get an optical impression of the real estate, you can exclude
  • the title picture or another expressive picture from it Press the button “Delete selected files”

If the onOffice Fax module for sending faxes from your software is activated, you get an overview of sent faxes at this point. Please note that faxes are only kept for approx. 2 weeks. Only during this period can you still download a fax that has been sent

In this overview all SMS sent with onOffice enterprise edition are listed. Clicking on a line opens another popup with information, e.g. on the recipient, the sender and the date of the SMS. You can also restrict the view by selecting only the user from whom you want to see the SMS statistics.

Note:

In the basic settings an option can be enabled for administrators to display SMS contents in the SMS statistics popup

In this overview, all fax / SMS costs as well as other chargeable services and also the newly recharged credit amounts are listed. You can display this view for all or individual users and the desired time period

Note:

“Only available for statistics module without statistics construction kit. Contains pre-defined reports

Note:

“Only available for statistics module without statistics construction kit. Contains pre-defined reports

You can call up an overview of tasks per user (or for all users) for a certain period of time. Simply set the desired time period and the corresponding user in the mask and then click on Update

Here an evaluation for emails, telephone calls, tasks and appointments can be created for the employee